Via Giacomo Saudino, 36

10015 Ivrea, Italy


(+39) 334 855 0474.   |

Privacy Policy

Privacy Policy

CopyEngineer is committed to safeguarding your privacy. Contact us at if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.

By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

Table of Contents

  1. Definitions used in this Policy
  2. Data protection principles we follow
  3. What rights do you have regarding your Personal Data
  4. What Personal Data we gather about you
  5. How we use your Personal Data
  6. Who else has access to your Personal Data
  7. How we secure your data
  8. Information about cookies
  9. Contact information


Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 18 years of age.
We/us (either capitalized or not) – CopyEngineer (John Cole).

Data Protection Principles

We promise to follow the following data protection principles:

  • Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
  • Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
  • Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
  • Processing is limited to a time period. We will not store your personal data for longer than needed.
  • We will do our best to ensure the accuracy of your data.
  • We will do our best to ensure the integrity and confidentiality of your data.

Data Subject’s rights

The Data Subject has the following rights:

  1. Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
  2. Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
  3. Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
  4. Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
  5. Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
  6. Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
  7. Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
  8. Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
  9. Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
  10. Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
  11. Right to withdraw consent – you have the right to withdraw any given consent for Processing of your Personal Data.

Data we gather

Information you have provided us

We collect certain types of information that you provide us – including your e-mail address, name, job title, company name, company website URL, etc. – through our contact, subscription and request forms.

This is mainly information that is necessary for delivering you the information you have requested – including our newsletter, white papers, special reports, or information about our services – to verify that you are or might be a prospect for our services, or to enhance your customer experience with us. We save the information you provide us so you may comment on the website and for purposes related to managing our subscriber list.

Information automatically collected about you
This includes information that is automatically stored by cookies and other session tools. This data may include your IP address as well as data related to your activities on our website. Our processing partners and third-party service providers collect this data to help us protect against spam, monitor the performance of our site and manage our subscriber list.  This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged. Click here to see a list of our trusted partners and explanations of the type of data they collect and why they collect it.

Publicly available information
We might gather information about you that is publicly available. Again, this is normally collected to manage our subscriber list or verify that you are or may be a prospect for our services.

How we use your Personal Data

We use your Personal Data in order to:

  • Provide our service to you. This includes responding to your requests for information on our services, providing you with other products and services that you have requested, providing you with promotional items at your request and communicating with you in relation to those products and services, communicating and interacting with you, and notifying you of changes to any services.
  • Enhance your customer experience;
  • Fulfill an obligation under law or contract;
  • Verify whether or not you may be a prospect for our services
  • Manage our mailing subscriber list

We use your Personal Data on legitimate grounds and/or with your Consent.

On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

  • to identify you;
  • to provide you with a service or to send/offer you a product;
  • to communicate with you regarding our services and the fulfillment of our obligations

On the ground of legitimate interest, we Process your Personal Data for the following purposes:

  • to send you personalized offers (from us and/or our carefully selected partners);
  • to administer and analyze our subscriber base in order to improve the quality, variety, and availability of products/ services offered/provided;
  • to conduct questionnaires concerning client satisfaction, needs or desires;

As long as you have not informed us otherwise, we consider offering you products/services that are similar or equal to your downloading history/browsing behavior to be our legitimate interest.

With your consent we Process your Personal Data for the following purposes:

  • to send you newsletters and campaign offers (from us and/or our carefully selected partners);
  • to send you information products offered on our website.
  • for other purposes for which we have asked your consent.

We Process your Personal Data in order to fulfill obligation rising from the law and/or use your Personal Data for options provided by law. We reserve the right to anonymize Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymized. We save your information gathered about you for as long as needed for obligations deriving from the law, but not longer than five years.

We might process your Personal Data for additional purposes that are not mentioned here but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

  • the link between purposes, context, and nature of Personal Data is suitable for further Processing;
  • the further Processing would not harm your interests and
  • there would be an appropriate safeguard for Processing.

We will inform you of any further Processing and purposes.

Who else can access your Personal Data (Our Trusted Partners)

We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with:

Our processing partners:

BulletProof (website security)

We use BulletProof  Security (BPS) to protect against unauthorized intrusion into our website by hackers and malicious software programs (malware) that might damage the functionality of our site or steal users’ personal data. BulletProof  Security is a WordPress security service from AITpro Website Security. AITpro Website Security’s privacy policy is available here:

The only personal data BPS collects is IP address and only in conjunction with a security event. BPS does not associate that IP address with any other user data. BPS does not save IP addresses in the website database, but in a plain text file as part of a security log entry. The majority of Security Log entries logged are for blocked hackers and spammers (99%), but a minority of Security Log entries could be logged for a normal website visitor if something legitimate is being blocked by BPS in another plugin or theme (1%) and an error log entry is written to the Security Log file.  BPS does not log all website visitors and only logs errors (400, 403, 404, 405, 410 and 503 errors).

BPS Security Log text files are used by the BPS plugin to perform some internal automated plugin tasks and also used by BPS Security personnel for troubleshooting. This security logging is necessary to protect this website, our business and our visitors’ personal data secure. We do not use the Security Log personal data for any reason other than what it is intended for and do not distribute BPS Security Log text files to anyone else.

Askimet (anti-spam)

We use the Akismet anti-spam service to prevent spam comments from being posted on this website.  Akismet is an anti-spam service from Automattic Inc. This service uses various types of data to confirm that each comment comes from a legitimate source. Automattic’s privacy policy is available here:

When you leave a comment on this site, we collect any data in the comments form as well as your IP address. An anonymized string is created from your e-mail address and provided to the Akismet service. After approval of your comment, your profile picture may be visible to the public in the context of your comment. If you leave a comment on our site, you may opt-in to save your name, e-mail address, and website in cookies. These are for your convenience so you do not have to fill in your details again if you leave another comment. These cookies expire in one year.

Google Analytics and MonsterInsights (site analytics)

We use Google Analytics to track how visitors use our website and to check whether you have seen certain pages on our site. Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google collects cookies and usage data to track the use of this website, to prepare reports on visitor activities, and to share those reports with other Google services. Google may use the data collected to contextualize and personalize the ads on its own advertising network. Google’s privacy policy is available here:

We use MonsterInsights to access Google Analytics within the WordPress content management system (CMS) upon which our website is built. The MonsterInsights Google Analytics application uses the Google Analytics Reporting API to gather analytics about our website and present them in an actionable way via charts, graphs and tables inside our WordPress dashboard to users with administrator-level privileges on our website. MonsterInsights’ privacy policy is available here:

We also use the MonsterInsights GDPR Compliance Module which automatically configures Google Analytics for GDPR compliance. A description of what this module does can be found here:

Emma (email delivery, info product delivery, and subscriber list management)

We use the Emma email marketing service to manage our list of subscribers, send e-mails, check how our e-mails are performing and fulfill requests for our white papers, reports and other premium content.

Emma is an e-mail marketing, address management and message sending service of Campaign Monitor.

Emma’s privacy policy is available here:

In our database of subscribers, we maintain your e-mail address, first name, last name, role in your company (i.e. marketing manager or white paper writer), and company website URL. We also keep cookies to track whether you opened an e-mail we sent.

We only work with processing partners who are able to ensure an adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it. We will never sell, rent, loan, or give your personal information to any other party without your consent.

How we secure your data

We do our best to keep your Personal Data safe.  To do this, we use a number of safety procedures and protocols, including the following:

  • Every page on this website is encrypted with HTTPS. This protects you from intruders who could try to listen in and tamper with your communications with this site.
  • We monitor our systems for possible vulnerabilities and attacks.
  • We use anonymizing and pseudonymizing where suitable.
  • All our staff uses two-factor authentication to sign into WordPress. This confirms the identity of our team members who log into our website with enough credentials to gain unauthorized access to your personal information.
  • We guard against brute-force unauthorized login using Captcha technology and by limiting login attempts.
  • New subscribers sign up with a two-factor authentication process. This confirms your identity and makes sure that you really want to subscribe.

Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

We will never sell, rent, loan, or give your personal information to any other party without your consent.


We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyze customer behavior, administer the website, track users’ movements, and to collect information about users. This is done in order to personalize and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

  • Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in to make a comment on a blog post. These cookies don’t collect any personal information.
  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalized features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
  • Analytics cookies – these cookies are used to track the use and performance of our website and services

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as or For more information about cookies, visit

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Contact Information

Our website address is:

The owner of this site is:

John Cole

Corso Marconi 26

10125 Torino, Italy

Telephone: (+39) 011 569 4951.

To send us a comment or request about this privacy policy or the use of your personal information, please e-mail

If you wish to receive a copy of your personal data we have stored, or if you wish to request rectification or erasure of the data we have collected from you, please state clearly the nature of your request and include the email address you gave us when you subscribed, requested premium content or other information, posted a comment, or inquired about our services. If possible, please make your request from that same email account.

Supervisory Authority

Garante per la Protezione dei Dati Personali

Piazza di Monte Citorio, 121
00186 Roma
Tel. +39 06 69677 1
Fax +39 06 69677 785

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy.
Last modification was made 14 July 2018.